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Frequently Asked Questions

To help new customers get started with our service, we have compiled a list of FAQs that will help explain the basics, how to setup account registration and how to configure advanced features. You can either select from the category list or use the search field below to find an answer to your question.

If you are unable to find an answer, or need additional help, please call us on: 0800 035 0918

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Why can't I access the Web Interface of my Polycom?

Why can't I access the Web Interface of my Polycom?

Some Polycom We Interface's can only be reached through HTTPS, whereas some won't allow access to the Web Interface at all. This is because Polycom introduced the option to utilize only HTTPS, or to disable the Web Interface entirely. Not to worry though, there is a way to switch this back on!

 

 

 

Step 1

Polycom GUI

Select Settings

 

Step 2

Polycom GUI

Select Advanced

 

Step 3

Polycom GUI

Enter the admin password (by default this is 456)

 

Step 4

Polycom GUI

Select Administration Settings

 

Step 5

Polycom GUI

Select Web Server Configuration

 

Step 6

Polycom GUI

Polycom GUI

This menu will either allow you to either only enable HTTP, or only HTTPS or both

 

Polycom GUI

Or to disable this again

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